FAQ

Schemon is a platform that helps freelancers and businesses schedule services, communicate, share data and get paid online.

If you want to provide services online to your clients, you should use Schemon.

Schemon is in fact not a video call application, it has video calls as a feature integrated and it can also work with the mentioned video call tools as well. There are several reasons why to use Schemon:

1) We integrate scheduling, appointments, video conferencing and payments together.

2) You can still continue using your preferred video conferencing tool as well, Schemon is integrated with them.

3) You can record your calls along with all the chat messeges sent, quick notes taken and files shared.

4) You link your client to the calls and to the associated data, so you can find what you search for easily.

5) You can take notes anytime. During your call, you can see your previous notes about current client from previous sessions to remind you about the client. You are able to search and access your notes anytime you want.

6) You can ask for payments before a call or after a call from your clients. Payments can also be mandatory before any exchange. You will also get notifications about payment in relation to appointment. No need to actively track these seperately from your bank or ask/remind your clients in person, Schemon keeps track of it for you.

It depends on the selected plan. Freelancer plan holds data for 3 months, business plan for 2 years and enterprise plan for 5 years.

For the freelancer plan a session is limited to 40 minutes if the integrated video call app is used. If a 3rd party video app is used, it will depend on their limitations.

For business and enterprise plans there is no limit.

Your clients can use depending on their region various payment methods. We try to keep this list long, to give options and continuously add new methods.

They can in general use the following in all regions:

1) Debit Cards
2) Credit Cards
3) Wire Transfers

Depending on their region they will also have access to some of the below:

1) Apple Pay
2) Affirm
3) Afterpay
4) Klarna
5) Cash App Pay
6) Link
7) Paypal
8) Paynow
9) WeChat Pay
10) Konbini
11) iDEAL
12) OXXO
13) Przelewy24

are just a few of them.

Depending on the selected Schemon Plan (Freelancer / Business / Enterprise), payments can be made to you daily, bi-weekly or monthly on a certain day.

This payment frequency selection that you opt for your business will direct Schemon to use the appropriate payment processor for your clients.

Processors with daily payments have the highest commission rates while processors that provide monthly payments have the lowest commissions.

We are trying to provide a transparent, secure, reliable and efficient solution to you. You can see the current rates of payment processors as well as Schemon commissions at your management portal under the "Payment Configuration" tab.

Rates are subject to change per region and payment method. Schemon will inform you about any rate changes so you can adjust your preferences accordingly.

Enterprise and Business Plan users can integrate Schemon to their own business apps and provide a seemless service to their customers over their own platform.

Integration is done with the Schemon API and the Schemon SDK which are sold seperately.

You can also create custom integrations using our REST API as well.

You are able to integrate to QuickBooks Online and Xero accounting software directly.

This way you don't need to manually add entries, invoices and similar information. The Schemon system will correctly register everything to your preferred accounting system of choice.

Custom automation integrations are possible through Zapier. This way you can integrate various aspects of your work, for example once you finish a communication session with a customer, you can send a printed out invoice through invoice printing services.

You can also create custom integrations using our REST API as well.